Is Crash 411 a law firm?
No. Crash 411 — The Attorney Hotline is a lawyer and medical referral service. We connect you with independent, licensed personal injury attorneys and healthcare providers from our vetted network, and we stay with you through the process. Your case is handled by the attorney you retain.
What does this cost me?
Nothing upfront. The case review is free, the attorneys in our network work on contingency — no fee unless you win — and medical treatment is typically arranged so you pay nothing out of pocket while your case is pending.
How fast should I call after an accident?
Immediately. Evidence disappears, memories fade, and in Florida you generally have only 14 days to see a doctor if you want to use your no-fault (PIP) injury benefits. The sooner you call, the stronger your case.
I haven't seen a doctor yet. Is that a problem?
That's exactly what we're for. We get you to a crash-injury doctor fast — usually with no money out of pocket. The doctors in our network are typically paid from your settlement, not from your wallet.
The insurance company already called me. What do I say?
As little as possible. Don't admit fault and don't give a recorded statement before you've talked to an attorney. Adjusters are trained to shrink your claim. Call us first — then let your lawyer do the talking.
What is my case worth?
It depends on your injuries, your treatment, lost wages and who was at fault. Nobody honest can quote a number before reviewing your crash — which is exactly what the free case review is for.
What if the other driver was uninsured or drove off?
You may still recover through your own uninsured-motorist coverage. Hit-and-run and uninsured-driver cases are common — call and we'll walk through your options.
What if the crash was partly my fault?
You may still have a case. Most states reduce your recovery by your share of fault rather than erasing it. Don't decide on your own that you have no case — ask.
Do you only work in Florida?
No. Our offices are in Tampa and Polk County, Florida, but the network covers all 50 states. Wherever your crash happened, we can connect you with help there.
¿Hablan español?
Sí. Ofrecemos servicio completo en español — desde su primera llamada hasta la resolución de su caso. Llame al 863-521-4949.
Do you speak Creole?
Yes. Full service is available in Haitian Creole — from the first call through the end of your case. Call 863-521-4949 and ask for Creole.
Do I have to go to court?
Most injury cases settle without a trial. Your attorney prepares every case to win in court, but only takes it there when that gets you more.